Refund policy

  • All orders must be prepaid.
  • No returns on special order parts.
  • No returns after 30 days.
  • No refunds on electrical parts.
  • 25% handling charge on all returned parts.
  • All returns must be accompanied by the invoice.
  • Congleton Service Parts are available for exchange only, and only if the part is found defective by the manufacturer.
  • Please read our Warranty for more information on our Congleton Service Parts.